3 Important Ways I’ve Grown in Inclusive Excellence

I’m writing today to share my experience working in a graduate assistantship (or GA) at Slippery Rock University’s Office for Inclusive Excellence (OIE). My goal is to reflect on what I’ve learned in the past year but to also shine light on the experiences of working in a multiculturalism-based GA. If you’re considering a GA in this functional area or would like to learn more, keep reading!

Prior to this GA, my experiences with underrepresented student populations included volunteering for two summers with the Hispanic Scholarship Fund’s Youth Leadership Institute and during the last two years of my undergrad as a model and then executive board member for SPIRIT Fashion Show, a show formed out of the black student advocacy organization at Carnegie Mellon University. Not to mention that I identify as Mexican-American and grew up in South Texas!

When I applied to Slippery Rock’s program and searched through their webpage of available assistantships, this one was my top choice early on. After eight different interviews and three offers in my hand by Spring Break, I chose this graduate assistantship because I knew I had so much more to learn.

Background

SRU_SOL
A post-meeting selfie with the organization I advise, SRU Student Organization of Latinos (SOL)

At Slippery Rock, the OIE develops programming year-round to address issues of social justice and inclusion on campus, oversees all multicultural student organizations, and hosts a high school to college transition program called the Jump Start. I mainly work with students in Jump Start, which serves first-year and transfer students who elect to move to campus a week early for an orientation on campus resources and who are matched with peer mentors who meet with them once a week to support their academic, social, and personal transition to our university. Here are the three main lessons I learned in my first year in my role:

The importance of having a space. I had not understood the importance of a safe space, a space where students from historically marginalized backgrounds can congregate and relax, until my assistantship at SRU. Not because I couldn’t imagine how a space like this could be beneficial, but because I never had been exposed to and active in one — and I honestly never needed to be. But seeing the Student Development Suite (where the OIE is housed) in such a prominent part of campus is so impactful. It makes a statement. It’s important that these spaces are accessible and noticed while still protected by professionals looking out for the cultural, social, and mental well-being of our students who need and desire the space.

How to make a good first impression. As a GA, I supervise 15 students individually on a bi-weekly basis, a pretty different supervision experience than I had before. My goal for our initial meeting was try to set myself up as someone who may not understand an experience or an identity first-hand, but could empathize and provide a supportive space. During the first one-on-one of the year, I asked each mentor, toward the end of the conversation, if there was anything that they thought I should know that would be helpful for our relationship. The responses ranged from uncertainty about counseling and mental illness to preferred method of contact and “I’m just a really chill person.” This one question opened many doors and truly helped me connect with students, allowing me to better remember their individual needs and preferences.

Getting deep and learning about the lived experience of students. In addition to my daily interaction, supervision, and advising, I had the opportunity to interview a few students to learn more about their personal and cultural backgrounds. Through my Environments course, I was encouraged to a create a semi-structured interview to better understand a specific student subculture’s perception of their learning on campus and create programming ideas. In this blog, I detailed what I learned from three African-American students at a predominately white institution. Ignoring the focus on the university environment, I learned a lot about each individual students’ background, how they felt they fit within overall campus culture and black campus culture, and again, the importance of the Student Development Suite as a space to be supported as themselves. I enjoyed this deep one-on-one experience, which brought me to developing a new philosophy: I work to learn without demanding an education from my students and I am dedicated to supporting them.

My Next and Final Year

This year I’m coming into my second year with more of an understanding of the various experiences and identities that interact within our campus community as well as the different goals our mentors and first-year students want to get out of the Jump Start program. I’ve built great mentoring relationships and friendships on campus that I’m excited to continue as August soon approaches. These relationships are the best part of my work and I’m excited to come in and meet this year’s incoming first-year class. Thank you for joining me and let me know what else I can share!

Photo by Markus Winkler on Unsplash 📸

In Defense of Career Services

Author note: Hello all, this is a repost of a blog that I wrote for the NASPA Graduate Associate Program (GAP). The original posting can be found here: https://www.naspa.org/constituent-groups/posts/in-defense-of-career-services

During my Slippery Rock University interview day in January 2016, I chatted with future cohort members about what experiences brought them into Student Affairs. After some informal polling, it seemed like residence life and orientation were the strongest pulls toward the field. These functional areas make sense as all campuses host Resident/Community Assistants and Orientation Peer Leaders, yet not all hire undergraduate career advisors. Though many career centers employ undergrads, not all host active, peer-driven career advising programs, programs like ones hosted at George Mason, Boston College, and my alma mater, Carnegie Mellon (CMU).

In my role as a Career Peer Mentor (CPM) at the CMU Career and Professional Development Center (CPDC), I always looked forward to the opportunity to work individually with a student on one of their career documents, usually a first year student with a mocked up resume made the day before. I learned that career, to someone on the outside, can seem like a passive transfer of a student through the meaning-making of academics to the soul-sucking real world. However, I know that thinking about oneself in a professional manner is a really personal, narrative-based experience that is difficult for a student to convince themselves to go through, adding to the need to demystify the career education. I have worked with students who have told me that “I’ve never done anything, I don’t have any skills,” which is heartbreaking to hear and even more heartbreaking to see that person with their head down, feeling defeated before they even start. To alleviate this negativity, I asked students to detail a volunteer/part-time experience, what they did, and what resulted. They detailed their role for a minute or so as I jotted down key words and impressive phrasing, adding a strong action verb to the start. “So, you said that you ‘Led a cabin of 20, 8-10 year old students and provided them an environment of physical and mental wellness?’” Their voice after my summary suggested confirmation of my interpretation but their face displayed amazement, amazement that they truly have made a difference and do have skills. I saw my role as a CPM as a translator, interpreting a student’s disappointment, role explanation, and job description into short action statements and actual action plans. After translating an experience of theirs, I asked them to do the same thing for the next experience listed, with my guided help: “Say out what you’ve done, pick apart the themes that come through, and whittle it down to a few bullet points.”

It’s obvious that Career Services/Education is misunderstood by students in general, as shown by this Inside Higher Ed article stating that “only 17 percent of those who graduated from 2010 to 2016 said they found their college career centers to be “very helpful,” with another 26 percent reporting that the career office was “helpful.” I agree with Andy Chan, Vice President for Personal and Career Development at Wake Forest University, who in this article states that “one of the challenges is helping students understand that going to the career office is a multioccasion, multiyear experience, not just going ‘at least once.’ Sometimes students think they’ll go one time for 30 minutes and get everything they need, but it’s not that simple.” As CPMs, we address this issue by encouraging students to attend multiple CPM hall programs and teaching students how to request counseling appointments in the Career Center.

The Carnegie Mellon Career Peer Mentor logo. The logo is a read circle with the phrase "CPM career peer mentor" in white.
CMU Career Peer Mentor logo

Within the CPM residence hall mentor roles, we spent a lot of time building relationships with Residence Life and working with RA liaisons, attending extra hall events, adjusting our schedule for theirs, and making sure to update Housefellows/Resident Directors on our progress mid-semester. Even with these adjustments, we sometimes encountered negative feedback regarding the presence of CPMs in first-year halls from ResLife staff. Once, a staff member told my supervisor that our presence in the halls may cause students stress, pressuring them to have an internship by the second semester. I have come to understand her statement as both a misunderstanding of our role and the purpose of the program as well as a denial of the pressures students inherently face when attending a prestigious and expensive school well-known for the stress students undertake. We have found that peers offering career advice and addressing the professional needs of students literally where they are allows them to feel more comfortable in the process. Additionally, though we have specific workshop topics, all mentors worked with students where they were at, and addressed the needs they had at the time, preparing them to think about these topics before they got to their senior year and didn’t know what to do.

The image of a mission statement on sticky notes next to two markers. The sticky notes read "We strive to be active professional developmetn mentors connecting CPDC and the CMU community with a special focus on early caeer exploration."
CPM Mission Statement, developed with the help of Carnegie Leadership Consultants

I believe it is important to defend what you love and more importantly, let others know why you do. I hope that as I’ve described a couple of the myths related to Career Services and what I’ve gained from the excellent Career Staff at CMU, that others who may feel like it’s not something they’d like to do may give career a second chance. Every day I think to and use the skills that I gained as a CPM as a Student Affairs Graduate Student and within my graduate assistantship in Diversity and Inclusion. When I think to my future internship and job applications, I look with excitement and proactivity rather than fear. I’d even venture to say that my time at the Career Center, changed me very personally, as CliftonStrengths (formerly known as StrengthsQuest) has determined my top strength as ‘Futuristic.’ This position changed me as a person, secured my self-image as a leader, and continues to prepare me for the challenges I anticipate I’ll face as a professional. I thank the Career Center for what they taught me and hope to bring peer mentor programs to other career offices once I graduate.

Does your campus host a Career Peer Mentor-like program? If it does, what benefits and drawbacks have you seen? If not, how do you think a program like this could be implemented?

Header photo by Ian Schneider on Unsplash 📸